Refund policy

We accept returns of our products only on the following conditions: 

1. There is a genuine damage, manufacturing defect or breakage during delivery. 

2. A wrong product is delivered to you. 

Return request should be initiated by customer within 5 days of delivery. 

Refund will be made through the original payment mode. Once, we receive the refund request, we shall process the refund within 7 business days.

Please make a video of unpacking of the parcel in order to claim refund for damage product and send it to help@kalavanistore.com