Privacy policy

This privacy policy sets out how kalavanistore.com uses and protects any information that you give kalavanistore.com when you use this website.

kalavanistore.com is committed to ensuring that your privacy is protected. We ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

Our privacy policy is subject to change from time-to-time without prior notice, hence, please review this policy periodically.


                                                                                   WHAT WE COLLECT

  • Your contact details - Name, e-mail Id, Contact number and Shipping address.
  • Your Website account username and password
  • Your previous orders and transaction information.
  • Information from any online surveys posted by kalavanistore.com on  the Website or on third-party site
  • Cookies to enhance your shopping experience. A cookie is a small  file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic  or lets you know when you visit a particular site. Cookies allow web  applications to respond to you as an individual. The web application can  tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages  you find useful and which you do not. A cookie in no way gives us access  to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

                                                              WHY WE NEED THE INFORMATION

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

  • Process your order.
  • Internal record keeping.
  • We may use the information to improve our products and services. Understand your behavior and preferences; we can deliver the best customer service and experience.
  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


                                                           INFORMATION WE DO NOT COLLECT

  • kalavanistore.com does not hold or save your transactions or banking details including the debit/credit card number, cardholder name, expiration date, and CVV or other information required for internet banking or other payment instruments. 
  • This information is held by the payment gateway service provider. 
  • Our payment gateway service provider is “VeriSign Secured” and “ PCI-Compliant” which ensures the highest standards of safety and security for your information.

 

                                                                                        DISCLAIMER

  • Access to your information lies with Kalavanistore.com and  will be sharable with third-parties  are working for/with Kalavanistore.com and/or are involved in delivering the product/service to you. The      information provided to the third-parties by us is given on a need-to-know basis only.
  • User-generated content on the Website shared by users including but not limited to reviews, blogs, online chat, instant messages, discussion boards, forums, user testimonials, etc. are not considered personal information and are not subject to the Terms of this      privacy policy.
  • We simply use the information we collect to enhance your experience of our Website and our products and services; we do not rent or sell this information to any third-party.
  • Please note that while we will do our best to secure your data, we do not take responsibility of your data while it is being transmitted to our Website. Once, we have your data on the Website, we have reasonable means in place to safeguard the same.
  • You can opt-out of receiving promotional or marketing communication from us. To remove your contact information from kalavanistore.com database, please write to us at help@kalavanistore.com

 

                                                                                      CONTACT US

If there are any questions regarding this privacy policy you may contact us using the information below:

Kalavani store

#35, 8th Cross, 

Reliable Residency layout Phase 3, 

Reliable Tranquil layout, 

HSR Extension,

Haralur Road, 

Bangalore 560068


Email: kalavanistore@gmail.com

Mob: 91 99001471005